When We Are Closed / Doctorlink / NHS App

If you require a doctor urgently out of hours, please telephone 111.  This does not remove the National 999 facility.

Always call 999 in an emergency - chest pains and / or shortness of breath constitute an emergency.

MINOR INJURIES UNITS AND WALK IN CENTRES

Please note, during this pandemic, opening times and circumstances for Minor Injury Units and Walk-in Centres may vary.

Ely Minor Injury Unit

Princess of Wales Hospital,

Lynn Road,

Ely,

CB6 1DN.

Tel: 01353 656675.

Monday – Friday: 8.30am-6pm (X-ray: 9am – 4.45pm)

Saturday/Sunday: 8.30-6pm (No X-ray)

Bank holidays: 8.30-6pm (No X-ray)

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Wisbech Minor Injury Unit

North Cambridgeshire Hospital,

The Park,

Wisbech,

PE13 3AB.

Tel: 01945 468787

Monday – Friday: 8.30-6pm (X-ray: 9am – 4.45pm)

Saturday/Sunday: closed

Bank holidays: closed

Peterborough City Centre - Walk in Centre

Telephone Number: 01733 293800

Open: 8am-8pm, seven days a week, including weekends and Bank Holidays

 

Check out the link below for a full list of the services offered

 

https://www.nhs.uk/Services/clinics/Overview/DefaultView.aspx?id=99081

 

 

Emergency Dental Services

For the Cambridgeshire Emergency Dental service ring

01223 471798.

Doctorlink

We have been looking at how we can improve access to Practice services;

DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here  https://app.doctorlink.com/riversidepractice-march/register

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required at The Riverside Practice, you can click on the make an appointment link  or you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.