Prescriptions

Contacting Our Prescription Clerks

Patients of The Riverside Practice can contact our Prescription Clerks by calling the surgery between the hours of 09:30 to 15:00 Monday to Friday.

Please remember that the Prescription Clerks are unable to accept requests for medication over the phone.

Please be advised that the Riverside Practice does not call patients when their prescription is ready.

Most pharmacies provide a text messaging service, letting patients know when their prescription is ready for collection, if you wish to receive this service you will need to register this with your nominated pharmacy.

 

PRESCRIPTION PHONE LINES - (Option 2) AM PM
Phone lines are open between the hours of:  09.30 - 13.00 14.00 - 15.00
PRESCRIPTION QUERIES OFFICE OPENING HOURS:
The opportunity to discuss your prescription queries directly with a member of our Prescribing Team SUSPENDED UNTIL FURTHER NOTICE
At all other times please allow the Prescribing Clerks the time needed to safely and efficiently work through the large volume of medication requests and queries from patients, hospitals and other Health Care Providers.