Doctor Link / NHS App
We have been looking at how we can improve access to Practice services;
DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here https://app.doctorlink.com/riversidepractice-march/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required at The Riverside Practice, you can click on the make an appointment link or you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
The new, simple and secure way to access a range of NHS services on your smartphone or tablet.
What the NHS App does
Use the NHS App to:
- check your symptoms
- find out what to do when you need help urgently
- book and manage appointments at your GP surgery
- order repeat prescriptions
- view your GP medical record securely
- register to be an organ donor
- choose how the NHS uses your data