Please allow 48 hours (2 clear full working days), excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Request for Urgent Prescription
Not to be used for meds issued by hospital – we are unable to process hospital medication changes until the official letter from hospital has been received, clearly identifying the changes required. This can take up to 14 days.
If the changes/introduction of medication was deemed urgent by the hospital, the hospital will provide the medication through their own pharmacy.
URGENT requests need to be received BY 1PM and the prescription will be ready for collection at the surgery after 5.30pm on the following day.
For Urgent Prescription requests we will only provide 7 days’ worth of medication. On collection of the urgent script you will be required to complete the usual repeat prescription request in the usual way, which will be processed in line with our protocol
The Protocol for repeat prescriptions is 2 full clear WORKING DAYS.