Bank Holidays & Staff Training
Staff Training Days
The Practice closes for essential staff training one afternoon every month.
There will be notices to this effect in the practice and on the website, including how to contact the practice duty doctor, if you have an urgent medical problem while we are closed.
Bank Holiday Closure
Please allow additional time for prescriptions to be processed in the run up to bank holiday closure.
Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.
They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.
Pharmacies will be open across the bank holiday weekends with many open on the bank holiday Mondays too.
Pharmacies can help with a range of things including aches, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found HERE or you can dial 111.
Mental health – 111 option 2
The First Response Service (FRS) in Cambridgeshire and Peterborough provides those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2.
The service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year.
Minor Illness and Injury Units (MIU)
Minor Illness and Injury Units can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings.
Opening hours are as follows:
Peterborough MIIU City Care Centre, Thorpe Road, Peterborough, PE3 6DB Tel: 01733 847090 Monday – Sunday: 8am-8pm Open seven days a week, including weekends and bank holidays
Princess of Wales Hospital Lynn Road, Ely, CB6 1DN Tel: 01353 656675 Monday – Friday: 8.30am-6pm Saturday/Sunday: 8.30-6pm Bank holidays: 8.30-6pm
Doddington Community Hospital Benwick Road, Doddington, PE15 0UG Tel: 01354 637078 Monday – Friday: 8.30am-6pm Saturday/Sunday: 9am-5pm Bank holidays: 9am-5pm
North Cambridgeshire Hospital The Park, Wisbech, PE13 3AB Tel: 01945 468787 Monday –Friday: 8.30-6pm Saturday/Sunday: closed Bank Holidays: closed
Dental emergency and out-of-hours care
If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.