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Did you have trouble getting an appointment?

During July 2016 here at Riverside Practice 151 patients failed to attend for appointments they had booked

This means we lost 151 opportunities to see patients

That is equal to 35.4 hours of appointments or

more than 8.5 full days of appointments LOST

If you can’t attend, please tell us

You can cancel on-line out of hours and at weekends

We have a Reception Vacancy please see the Vacancies page below

Continuity of Care

Patients at Riverside are registered with the practice rather than with a specific doctor. However to support continuity of care we assign a "usual named doctor" to all patients. We would ask patients to see their usual doctor whenever possible. If you are not sure who your named doctor is, please just ask the receptionist next time you are in the practice.

WHEN WE ARE CLOSED -

Please note that we are closed between 1pm and 2pm week-days for lunch and one afternoon a month we will close for staff training. The practice is also closed on Saturdays and Sundays and all public bank holidays.

OUT OF HOURS SERVICE FOR WHEN WE ARE CLOSED -

If the practice is closed and you need medical assistance and it is NOT an emergency contact dial 111.